“Hello 9-1-1, what is your emergency?”
If you’ve ever called 911 you may have heard these words. But what you may not know, the person on the other end of the call is not only your first line of defense and emergency responder, but they could also save your life.
2018 FLORIDA DISPATCHER OF THE YEAR
For more than 17 years, the name Dominique Mathis has been a noteworthy leader, trainer, and trailblazer in emergency communications management. She is a professional in her field and leads more than 400 staff members and regional communications.
In 2018, she received the prestigious Florida Sheriff’s Association Dispatcher of the Year award. This is the highest honor out of 67 counties. Mathis, the first Black female and only individual from her agency to receive this esteemed recognition.