Public Relations 9-1-1

Telecommunicators techniques

  • Started Aug 12
  • Location 1

Service Description

Recorded lines, text-to-9-1-1 with multimedia capabilities, irate customers, child callers, officer involved shootings, race relations, etc. The Communications Center is the first point of contact when public opinions outweigh the truth, and the Telecommunicators are forced to deal with the public before law enforcement personnel. As a public servant, you are obligated to treat every caller with the highest quality of service and care. After the completion of this course, you will learn techniques to assist your consumers in which you serve during public relations incidents. Services available upon request ● 911 Call/Dispatch Review ● Quality Assurance ● Court Expert Witness ● Course Design/Development ● American Heart Association BLS CPR Instructor

Upcoming Sessions

Contact Details

  • Location 1